Guides

Service Outages: What You Can DoWe encourage you to contact your provider to resolve any service-related issues resulting from weather-related outages...

The FCC is working to rein in excessive rates and egregious fees on phone and video calls paid by families trying to stay in touch with loved ones ser...

Are you a service member who is being relocated to a location that does not support your cellular telephone contract? Is your relocation for a p...

The FCC's authority to take action on complaints about the accuracy or bias of news networks, stations, reporters or commentators in how they cover �...

The Children's Internet Protection Act (CIPA) was enacted by Congress in 2000 to address concerns about children's access to obscene or harmful c...

Related InformationConsumer Guide: Stop Unwanted Robocalls and TextsUnsolicited advertisements sent to your fax machine are sometimes called "junk fax...

FCC Adopts 'All-In' Cable and Satellite Video PricingThe FCC has adopted rules requiring cable and satellite TV providers to specify the "all-in" pric...

The Commission Takes ActionThe Commission has unanimously approved a Declaratory Ruling that AI-generated voice calls be classified as robocalls under...

Calling Mobile Numbers in MexicoThe process for dialing a mobile phone number in Mexico from the United States or elsewhere changed in 2020.&nbsp...

In many states, dialing "211" provides individuals and families in need with a shortcut through what can be a bewildering maze of health and human ser...