Guides

In a time when numerous entities collect and store personal information, you want to make sure yours is secure. The FCC has regulatory programs in ...

The FCC has no rules regarding recording of telephone conversations by individuals, but some state laws prohibit this practice. Recording Intrasta...

Voice over Internet Protocol (VoIP) is a technology for communicating using "Internet protocol" instead of traditional analog systems. Some VoIP serv...

When you place a long-distance call from a public phone – such as a payphone, hotel, or airport phone – using a calling card or access code for l...

If your cable provider charges you, as a subscriber, for services or equipment you did not affirmatively request, you may have experienced "negative ...

Portable interconnected Voice over Internet Protocol (VoIP) services can be used from virtually any internet connection anywhere, which raises challe...

Cable operators, satellite operators and other pay TV service providers carry local television broadcast stations through "retransmission consent" co...

A sports blackout is when a sports event that was scheduled to be televised is not aired in a particular media market. This blackout may prevent tran...

The V-chip allows parents or other caregivers to block programming on their TVs that they don't want children to watch. Most programs are assigned a ...

Cable operators with all-digital systems may encrypt their services. If your cable operator chooses to encrypt its services, you will need a set-top ...